SHIPPING POLICY

CUSTOM FEES (NON-EU ORDERS)

• If your order is shipped to a non-European country, additional custom fees, import duties, or taxes may apply.

• These charges are beyond our control and must be paid by the customer.

• If you refuse to pay the custom fees and the package is returned to us:

  • You will not be refunded.

  • You will be required to cover the return shipping costs.

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PROCESSING & SHIPPING

• Orders are processed and shipped from our warehouse within standard business days.

• Shipping times vary depending on the destination country and courier service.

• You will receive a tracking number once your order has been shipped.

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RESPONSIBILITY

• We are not responsible for delays caused by customs clearance or local courier services.

• Once the package has been shipped, responsibility for delivery lies with the courier.

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CONTACT

For any questions related to shipping, please contact us at:
📧 strada.comuniations@gmail.com